The Real-Time Global Supply Chain Game: New Educational Tool for Developing Supply Chain Management Professionals

Ahstracl Researchers at Delft University and the Robert H. Smith School of Business at the University of Maryland have developed the "Global Supply Chain Game" (GSCG). A specific instance of the game is called the "Distributor Game," centered on globalization and the real-time supply chain. The GSCG differs from many existing business learning games in that, as opposed to being turn-lxised and locked in on demonstrating a single phenomenon (i.e., the hullwhip effect), it simulates a real-world e.xperience hy operating on a continuous clock with ongoing events and responses to individual decisions. The decision-making processes of the distributors in the game are controlled by human players. To confront the human players with a complex and dynamic environment, suppliers, markets, and competing distribution centers are represented bv computercontrolled actors. The Distributor Game has been tested at the Robert H. Smith School of Business in seven courses since January 2005. The beta-tests include four MBA classes, two Executive MBA classes, and a single undergraduate class. Each class has been consi.stent in its approval of the game as a tool in simulating the complexities of a global supply chain and facilitating learning about how to successfully manage this environment.